Who we are
Our website address is: https://lalenarosacollection.com.
At La Lena Rosa Collection, we are committed to protecting your privacy and ensuring your personal data is handled with care. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with us in other ways.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy
1. Information We Collect
We collect personal and non-personal information when you visit our website or interact with us. This may include:
- Personal Information: Name, email address, phone number, shipping and billing address, payment information.
- Non-Personal Information: Data regarding your usage of our website, including device information, IP address, browser type, and pages viewed.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather usage data. You may manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Send you marketing communications, if you have opted in.
- Improve our website and services, including user experience.
- Respond to customer service inquiries and requests.
Comply with legal obligations, such as processing payments and preventing fraud.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the purposes outlined below:
- Service Providers: To assist with payment processing, order fulfillment, email marketing, and other operational tasks.
- Legal Compliance: To comply with legal obligations, protect our rights, or respond to lawful requests from government authorities.
4. Your Rights and Choices
Under U.S. privacy laws, including the California Consumer Privacy Act (CCPA), you have the following rights regarding your personal data:
- Access and Deletion: You can request access to the personal information we hold about you and request its deletion.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any promotional email you receive.
- Do Not Sell My Personal Information: As per CCPA, if you are a California resident, you can request that we do not sell your personal information (we do not sell personal information to third parties).
To exercise any of these rights, please contact us at [email protected]
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information, such as usage data. Cookies help us understand how visitors interact with our site, so we can improve functionality and enhance user experience. You may choose to disable cookies in your browser settings, though this may affect your ability to use certain features of our website.
6. Children’s Privacy (COPPA Compliance)
Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it. If you believe we may have collected information from a child under 13, please contact us at [email protected].
7. Security of Your Information
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
8. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information, including the right to:
- Request the categories and specific pieces of personal information we have collected about you.
- Request the deletion of your personal information (with some exceptions).
- Opt-out of the sale of your personal information (though we do not sell your data).
To exercise these rights, please contact us at [email protected]
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed of how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Email: [email protected]